Holdisholdis

Data processing agreement

The terms on which we process a customer’s data on their behalf.

DRAFT: this page is a preliminary outline, not a binding legal document. The content is to be drafted by a lawyer before launch.

1. Parties and roles

DRAFT (for the lawyer): the customer is the controller, Oden Grupp OÜ is the processor; definition and scope.

2. Subject matter and duration

DRAFT (for the lawyer): what is processed, for how long, what happens when the contract ends.

3. Categories of data subjects and data

DRAFT (for the lawyer): the customer’s technicians, the customer’s own clients, site residents; which fields for each group.

4. Processor obligations

DRAFT (for the lawyer): following instructions, confidentiality, staff obligations.

5. Security measures

DRAFT (for the lawyer): technical and organisational measures, backups, access control.

6. Sub-processors

DRAFT (for the lawyer): the sub-processor list, notice of changes and the right to object.

7. Breach notification

DRAFT (for the lawyer): notification deadline and procedure.

8. Audit

DRAFT (for the lawyer): the customer’s audit right and how it is exercised.

9. Return and deletion of data

DRAFT (for the lawyer): export, deletion deadline, confirmation of deletion.

10. Data location

DRAFT (for the lawyer): where the data is held and whether it is transferred outside the EEA.