Holdisholdis
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Queue

Requests

Residents’ and clients’ reports in one inbox, a ticket in one click.

01 · Functions

  • 01Reports from the QR page, the portal and by hand
  • 02Newest first, behind their own management right
  • 03“Create ticket” makes a prefilled ticket
  • 04The ticket remembers the work came from a report
  • 05A technician sends a report to the admin from the ticket card

02 · Example

  1. 1

    A client writes in the portal that the car park gate will not close.

  2. 2

    The admin sees it in the inbox, presses “Create ticket” and assigns a technician.

  3. 3

    The report stays linked to the ticket.

03 · Dependency

Requests

Works on its own, needs no other module.

Let's see how this would work in your firm.