01 · Functions
- 01Site or a free address, the caller and the hours
- 02The resolution stays internal, it never reaches the client
- 03Technicians’ pay is worked out from the hours
- 04An act from the callout, or a callout from the act
- 05A technician sees only their own callouts
02 · Example
- 1
At night a resident calls: the ventilation has stopped.
- 2
The technician goes out, fills in an act and ticks “This is a callout”.
- 3
By morning the record is there with its hours, and the pay is in the figures.
03 · Dependency
Callouts
Works on its own, needs no other module.